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Contact Us
In order to better serve you, please select a category from the list below that best represents the purpose of your question or request. Based on your selection, you will be directed to the appropriate page. The request page includes a number of frequently asked questions on that topic.
Topics
- BuckeyePass Tokens: Questions regarding BuckeyePass Tokens.
- Institutional Data Policy and/or Exposure or Disclosure of Personal Information Policy: For example, applicability, violations, data classification, and policy scenarios.
- Institutional Data Policy Training: For example, accessing the training, receiving training reports, adding individuals to the training, or reporting problems with the Institutional Data Policy training.
- Identity Management: Questions regarding identity management or the identity management project.
- PGP Whole Disk Encryption (WDE): For example, user or administrator support for PGP WDE, questions on purchasing licenses, and other PGP related topics.
- Security: Questions regarding how to report security incidents, securely deleting data, security devices, malicious software, and other information security topics.
- University Computer Security Standards: Questions regarding the Minimum Computing Security Standard, Critical Server Security Standard, Database Server Security Standard, and/or Web Service Security Standard.
- Website: Suggestions for the BuckeyeSecure webmasters or to report an issue with the site.
Can't find what you are looking for? Use the Search Box in the upper left corner of the website to find what you are looking for.
Security Breaches
Individuals wishing to report actual or potential data breaches can either send an e-mail to security@osu.edu, or can call 7-2020 (on-campus) or (614) 247-2020 (off-campus).
General Questions
8help, the IT Service Desk handles questions, problem reports, service requests, and inquiries from faculty, staff, and students regarding computer hardware and software, Internet connectivity, and related topics. You can call them at 614-688-HELP (4357) (TDD: 614-688-8743) or email 8help@osu.edu. To see when they are available, see their standard hours of operation.
